Crown Publications and Open School BC will provide a refund on saleable items:

• in full, less shipping costs, for goods returned within 30 days of the date shipped.
• less a 20% restocking fee after 30 days and up to 6 months of the date shipped.
• in full, including shipping costs, if the publication is damaged when received.

Prior to returning any publications please complete the attached Returns Form online and send to us via email by choosing "Click Here" within the PDF or, print and fax directly to 250 387-1120. Approval is required.

NO RETURNS ON:

• BC Trades
• Alberta Trades
• Custom Trade Packages
• BC Codes
• Legislation
• Print-On-Demand Products

Please contact us prior to returning any material.

Viewing the Returns Form requires Adobe Acrobat.