We are pleased to inform you that electronic orders coded for the 2024 fiscal year, submitted by end of day March 27, 2024, will be efficiently processed in time for the fiscal year-end. We strive to ensure all orders received by this deadline will be shipped by April 1, 2024.
For orders pertaining to the 2025 fiscal year, processing will commence promptly after April 1, 2024. This allows for a seamless transition into the new fiscal period.
Should you have a RUSH order, our dedicated Customer Service team is ready to assist you at
250 387-6409 or toll-free at 1 800 663-6105.
Please note, timelines may be adjusted to accommodate operational requirements.
The estimated delivery time will be 2-3 weeks depending on your location. Shipping delays may happen, especially during peak season or severe weather conditions. Thank you for your understanding as we work to process your order as quickly as possible.
Government and public sector organizations are advised to log in with their account numbers. All non-government customers can proceed to pay using a credit card. (American Express, MasterCard and Visa are accepted. We are unable to process debit/credit cards.)
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Government and public sector account customers have special added features that allow you to save orders and create order templates for items you order on a regular basis. If you'd like more information on these features or have feedback please feel free to contact our office.
Customers who reside outside of Canada and the USA and are interested in purchasing our products, please contact us by email at crownpub@gov.bc.ca or fax 250 387-1120. We apologise for the inconvenience.